The Founders: www.flipkart.com is the brainchild of two former workers of Amazon. The brothers Sachin Bansal and Binny Bansal both studied at Indian Institute of Technology Dehli before they joined amazon.com and after working there they decided to open up Flipkart.
Early Years: Flipkart is based in India though it is a Singaporean company. It is the biggest e-commerce website in India selling a number of products. The first product they ever sold was a book “Leaving Microsoft to Change the World”. At that time, it was a company with only 2 employees, who were also the owners of the company but to date, Flipkart.com employs well over 30 thousand employees and is ranked by Alexa among the top 5 websites in India.
Finances: The Company that started with only 400,000 rupees which was used to design the website is now way over that in venture capital. In 2009, just 2 years since they started, the company received 1 million dollars in venture capital from Accel India.
Sales: In a country of over 1 billion people, it is no surprise how much the company is making from sales with sales said to be over 10 products sold per minute and the annual sales are estimated to hit 81 billion dollars in 2015. A number of shoppers take advantage of the store’s coupon policy to get discounts on special goods
Range of Products
Flipkart has a massive array of products. It is a one stop store for just about everything. There are 30 million products on sale grouped into over 70 categories.
Below are some of the products on offer include:
- Baby products
- Mobile phones
- Large home appliances
- Sports and fitness products
- Kitchen accessories
- Books, ebooks and media
- Games and toys
- And many others
There are many more categories on offer at the store. The company also recently released its own brands of products which include mobile phones, USB drives and laptops. Flipkart.com partners with a number of companies to sell their products online and it has purchased some of them which increases their range even more.
The company office is headquartered in Bangalore, Karnataka, India. The physical address is Flipkart.com, No. 477/B, 1st A Cross, 12th Main, 4th Block, Opposite BSNL. Telephone -560034. The customer support email is [email protected] The entire company operates under Flipkart Online Services Pvt Ltd.
Flipkart has a variety of payment options, these include international methods like Visa, Master card, American Express, Maestro, Diners Club and Discover. They also take RuPay, internet bank transfer as well as cash on delivery.
Once payments or a purchase order is made, delivery can be made. The seller you deal with will determine how they will deliver the product. Sometimes courier partners are used but you should not that there may be certain areas where delivery may not be possible for certain sellers. You need to punch in your pin code so that they can verify if delivery is possible within your location.
If you are dissatisfied with the product you received and you would like to make a return, this is also possible. Flipkart does accept returns if the customer is not happy with what is delivered, but it is subject to the terms and conditions of return. You can get in touch with customer care and initiate the return. The pickups are done by Enkart. Enkart will come and pick up the product and if this is not possible a third party courier can be used with the charge going to the seller.
Coupons and Sales
Shoppers can save up to 70 percent when they purchase coupons that are offered on the site and by affiliates for special discounts on certain products. Almost every day, there are new deals on selected items for which discounts will be offered on presentation of coupon codes and some do not even need coupon codes. Also available are Flipkart gift cards which can be purchased online for other people to purchase products from 25 rupees to 10 thousand rupees. By using these coupons, shoppers do not only save money, but they are able to buy more stuff on www.flipkart.com