About Big Basket
Big Basket is one of the largest online grocery and food stores in India. The company was established in Bangalore in 2011. Now the company operates in 18 cities across India and it is planning to expand its operations to more cities in coming years. This online grocery store deals with more than 18,000 products, which comprise of vegetables, fruits, groceries, kids products, personal products, dairy products, and a wide range of household products. The store also offers more than 1000 brands to customers. Big basket is making the life of Indians simple. The company has been expanding exponentially year on year. The current customer base of the company is more than 6,00,000. Order growth rate of the company is more than 30 percent every month. In fact, bigbasket.com is widely known as the online supermarket in India. Vipul Parekh, Hari Menon, Abhinay Choudhary, Sudhakar VS, and Ramesh VS are the founders of BigBasket.
Range of Products
BigBasket.com offers a relaxed way of shopping groceries. Exponential customer focus is the peculiarity of the company. Thus, the store delivers products same day across the city. Customer return policy of the company is also unmatched. The store offers a wide range of products, all of them have contributed to high customer feedback and loyalty. WYSIWYG Guarantee is one of the most significant features of the company. That means, you will get what you see. The product range of the store include vegetables, fruits, flowers, dairy products, grocery, staples, personal care products, oral care and over the counter products, household needs, personal care, branded foods, imported and gourmet products, meat products like chicken, frozen foods, fish, etc. Big Basket also caters popular brands, which include Sristi Naturals, Zespri, Fresho, Gold Drop, Freedom, Bb Popular, Aashirvaad, Farmerie, BB Royal, 24 Mantra, Sproutamins, Britannia, McCain, Kellogg’s, Haldirams, Amul, Aquafina, Complan, Galaxy, Nescafe, Horlicks, Colgate, and other prominent brands. You can also purchase cookies, chocolates, beverages, eggs, etc from this online store.
Customers can contact Big Basket support team at any time. The email address of the company is: [email protected]. The phone numbers of the company are:
- Bangalore: +91 80 3355 1000
- Hyderabad: +91 40 3355 1000
- Mumbai : +91 22 33551000
Customers can talk to the support team between 7 am to 10 pm on all days including Sundays for getting immediate help.
Possible Payment Methods
Pay by Cash is the most popular payment method of bigbasket.com. In this cash on delivery method, you can pay by using Sodexo coupons to pay bills on the delivery of products. Bills can be paid by using cash cards, which include debit/credit cards, Net Banking through SBI, HDFC, ICICI, Yes Bank, Punjab National Bank, Axis Bank, and many others too. MobiKwik Wallet and PayUMoney Wallet can also be used for paying bills. Besides, you can also use American Express Cards to purchase products through BigBasket.
The delivery fee of Big Basket in Bangalore and Hyderabad is Rs 20. The company charges Rs 25 to deliver products in Mumbai. However, delivery is free for orders above Rs 1000. If you face any issues relating to quality, price, or delivery of products, the company will take all possible measures to address the issue. Customers can contact the customer support team of the company to get immediate solution for the problems. The products should be returned at the time of delivery if there is any issue relating to the freshness or quality of the product. The products will be returned and credit note will be issued for value of the return products.
Discounts and Coupons
In order to know the offers and discounts, you need not visit the store and check for offers. Instead, you can just visit the online store to check out the discounts of the products you want to purchase through BigBasket. This online market place provides lots of discounts from a minimum of 5 percent to maximum amounts, but it depends on products including staples, grocery, beverages and branded foods. The company runs various promotion methods as a part of its marketing strategy. Many brands provide various promo codes, which are helpful for getting lots of discounts while purchasing products.
Bundle Pack is the combo offers of www.bigbasket.com. This offer is helpful for getting 1+1 offers. If you are confused to pick an item from this online super market, the company will provide you handpick offers and deals along with coupon codes. These can be used for selecting category of products that you want to buy. HappyCheckout is the easiest method to check products and make deals. You can find lots of coupon codes and offers from this online store that provide you fascinating discounts.
BigBasket mobile app helps customers to make online shopping more convenient. Both android and iOS versions of mobile app are available. This app helps customers to order groceries at any time. Smart-basket is the other impressive app feature, which predicts the customer needs correctly. So, you can reduce the time-to-order to within 5 minutes.